You should not place household items in the vehicle. The vehicle transport truck may be inspected by Department of Transportation agents and police at every state line. The transport company can be fined up to $10,000, if found to be carrying household items. In addition, it is important to note, under no circumstances may a vehicle carry firearms, illegal substances, contraband, or hazardous materials. If a vehicle is found to be transporting these items, the vehicle may be subject to impoundment, and in such an event, all fines and expenses will be passed on to the owner of the vehicle.

In some cases choosing door to door service rather than door to terminal transport is actually less expensive. This is generally due to fees charged by terminals for sheltering vehicles prior to pick up. This can outweigh the time and fuel saved by the auto carrier even when they leave your auto at a terminal. Please contact us for specific details.

With advance notice, arrangements can be made for this service in most metropolitan areas.

Notify Ozuu Express as soon as the damage is discovered. Ozuu Express will make every effort to resolve any damage issues. A thorough inspection must be performed at the time of delivery. At that time, all damage claims should be noted in the destination exception.

Total transport time is determined by the distance between pickup and delivery points. Automobile transportation services from Chicago to Los Angeles, for example, usually take 7 to 10 days, whereas transport from Los Angeles to New York usually takes 10 to 14 days. Each load can be different, depending on the schedule of the individual auto transport service. Please contact us with your specifics. We would be happy to help you with a timeline.

To check the status of your auto transport, simply contact our excellent customer service center. We can be reached by calling the number on this website. Ozuu Express will track your order and provide you with an update ASAP.